Legal
Terms & Conditions
Last updated: August 2, 2026
1. Acceptance of Terms
By accessing sifernex.com or engaging Sifernex for services, you agree to these Terms & Conditions. If you do not agree, do not use the site or engage our services. These terms are a practical template for a small AI automation agency and are not a substitute for professional legal review.
2. Description of Services
Sifernex provides AI automation consulting and implementation services, including but not limited to lead qualification systems, WhatsApp/chat automation, workflow automation, and custom AI tools for business operations. Scope, deliverables, timelines, and fees for any engagement are defined in a separate proposal, statement of work, or written agreement.
3. Client Responsibilities
You agree to provide timely access to necessary accounts, data, APIs, brand assets, and decision-makers required to deliver the work. You are responsible for the accuracy of information you supply, for obtaining any required consents from your end customers (for example, WhatsApp messaging consent), and for complying with applicable laws in your use of the systems we build.
4. Payment Terms
Fees, payment schedule, and refund policy (if any) will be stated in the applicable proposal or invoice. Unless otherwise agreed in writing, invoices are due as specified on the invoice. Late or incomplete payment may pause delivery. Payment terms in this section are placeholders until confirmed in your engagement documents.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Sifernex is not liable for indirect, incidental, consequential, or special damages, including lost profits, lost deals, or business interruption, arising from use of the website or services. Our aggregate liability for any claim related to an engagement shall not exceed the fees paid by you to Sifernex for that engagement in the three (3) months preceding the claim.
6. Intellectual Property
Upon full payment for an engagement, you own the custom deliverables built specifically for your business under that engagement (for example, configured workflows, custom prompts, and client-specific integrations), subject to any third-party licenses. Sifernex retains all rights to reusable frameworks, templates, libraries, methodologies, and general-purpose tooling used or developed in the course of delivery. Pre-existing Sifernex IP remains with Sifernex.
7. Termination
Either party may terminate an engagement as specified in the applicable proposal or written agreement. Upon termination, you remain responsible for fees for work performed through the effective termination date. Provisions that by nature should survive (including IP, liability limits, and confidentiality if agreed) will survive termination.
8. Governing Law
These Terms are governed by the laws of India. Courts in India shall have exclusive jurisdiction over disputes arising from these Terms or our services, unless a separate written agreement specifies otherwise.
9. Contact Information
Questions about these Terms: Sridhanwanth Seetharaman, Sifernex — email dhanwanth@sifernex.com, phone +91 8111030284.
